![]() Make sure the wireless receiver is within range and is not blocked by too many objects.If the mouse does not appear to be on, replace the batteries.If your mouse has a power switch, it is often located on the bottom side. Make sure the mouse is receiving power by checking for some indication of power (usually a light). ![]() If the mouse has worked properly in the past (i.e., this is not a new mouse), turn off the computer, then disconnect and reconnect the mouse. If you are using a mouse with a PS/2 connection, check the back of the computer to verify that it is plugged into the PS/2 mouse port and not the PS/2 keyboard. If the mouse is connected to a USB hub, unplug the mouse cable and the connect it to a USB port on the back of the computer. If you are using a USB mouse, disconnect the mouse cable and then reconnect to a different USB port. This document contains the more common solutions that should be followed for best results. There may be several issues which can cause your mouse not to work properly with Microsoft Windows.
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